Email Monitoring Service vNA
SiteRecon providing email monitoring that continuously checks your mail server and subcomponents, such as virus protection and content filtering. If mail is not being processed, SiteRecon will immediately alert your contacts list that a problem exists. SiteRecon offers the follow features to increase your uptime:
* SMTP monitoring at 15 and 30 minute intervals
* Instant notification of mail processing failure
* Up to eight notification contacts per SMTP server
* Alerts delivered via email and/or SMS text messageand/or Blackberry PIN messages
* Ability to check infrastructure components by using attachments
* Real-time graphical performance and DNS reports (Line, Trend, and Pie charts)
* Comparison reports so you can gauge performance against baseline site
* Reporting times adjusted for your time zone
* Real-time CSV and TXT data for imports for custom reporting
* Real time data feeds using RSS and CAP
* Include real time site status dashboard on your web site.
* Does not require the addition of agents or server modifications
* Administrator an unlimited number of servers from a single console
* Service Level Agreement (SLA) and Quality of Service (QOS) reporting
SiteRecon e-mail monitoring service operates using a message round-robin process. SiteRecon sends an email to a specific email address be established on your SMTP server. Based on an established rule, your server returns the message back to SiteRecon. In practical terms, SiteRecon and your SMTP server are setup to automatically send email message back and fourth to each other.
Using this process, SiteRecon can determine if your server and subcomponents are correctly processing mail. In the event SiteRecon does not successfully receive a response to the email sent, then the sites contact list will be immediately notified with an alert. Upon resumption of service, SiteRecon will notify the contact list again, informing them the server is operational.
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